We offer Comprehensive IT Support Services.

For Residential and Small Business Customers.

Our Services:

Data Recovery.

Refers to the process of restoring data that has been lost, accidentally removed, corrupted, or made inaccessible.

The data recovery process varies, depending on the circumstances of the data loss, the data recovery software used to create the backup and the backup target media.

For example, many desktop and laptop backup software platforms allow users to restore lost files themselves, while restoration of a corrupted database from a tape backup is a more complicated process that requires IT intervention. Data recovery services can also be used to retrieve files that were not backed up and accidentally deleted from a computer’s file system, but still remain on the hard disk in fragments.

Computer Repair.

It is the process of identifying, troubleshooting, and resolving problems and issues in a faulty computer. Computer repair is a broad field encompassing many tools, techniques and procedures used to repair computer hardware, software, or network/Internet problems.

Typically, a hardware fault requires the physical review of a computer and testing for abnormalities. This usually requires special equipment and accessories to disassemble and reassemble the computer.

Software-based computer repair issues are related to operating system (OS) configuration or updates, installed applications, viruses, and other software services. Similarly, computer repair for network/Internet issues allows a computer to completely utilize available and network services.

Networking Services.

A networked computer environment occurs when multiple computers are connected to each other or a central server. The computers can access shared files and utilities from a central location.

The foundations of networking: switches, routers, and wireless access points are the essential networking basics. Through them, devices connected to your network can communicate with one another and with other networks, like the Internet.

IT Support.

Refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes.

There are also different categories of service: business process services, application services and infrastructure services.

Many IT service providers that work with small businesses are called managed service providers. This can encompass a variety of specifics but allows the business to service the company’s network on an ongoing basis at a regular rate. It is often less costly for companies over time since it can prevent expensive problems from forming in the first place.

Hardware and Software Upgrades.

With computer hardware, an upgrade is a term that describes adding new hardware to a computer that improves its performance. For example, with a hardware upgrade, you could replace your hard drive with an SSD or upgrade the RAM, providing a boost in performance and efficiency.

A software upgrade refers to any major upgrade to the software that adds significant or completely recent changes to the program. An example of a software upgrade is upgrading your version of Windows. For example, if you had Microsoft Windows 7 and upgraded to Windows 10, it would be considered a software upgrade.

A software upgrade and an update is good for all of your devices. A major upgrade, for example, may cost money or time, whereas a software update could take minutes and be 100% free.

Virus Removal.

Thisl is the process of manually or automatically deleting or disinfecting a computer virus, malware, or other malicious program on a computing device. The process is applied to protect a computer from data corruption, loss, or system inaccessibility.

As its name suggests, an anti-spyware program is a spyware protection software much like an antivirus program. It is designed to detect and remove spyware and adware infections on computing devices.

We’ll use our specialized antivirus software to detect and remove these threats to your computer

Remote Support.

This is support rendered to access a specific computer/device from another computer/device with the help of networking or the Internet. It can provide access to the files, applications and network resources associated with the device from the remote device.

Remote desktop support can be used for diagnosing and resolving hardware and software issues of a computer/device located at a distant location.

Remote desktop support also relieves users from the discomfort of being asked to perform diagnostics which they might not be familiar with. It also helps in reducing the downtime of the user. Another advantage of remote desktop support is it reduces the effort and cost involved in resolving the issue. The support personnel need not travel on-site to fix the issue.

Web Design.

Refers to the design of websites that are displayed on the internet. It usually refers to the user experience aspects of website development rather than software development.

A web designer works on the appearance, layout, and, in some cases, content of a website.

We build beautiful web pages for your business. If you need a professional, scalable web presence by low-code experts contact us.

Our Rates

Drop Off/

Remote Support
R 350
  • Per Hour

In-Home Or

Business Support
R 500
  • Per Hour