Welcome to our computer repair business!

We are a team of highly skilled and experienced technicians who are dedicated to providing top-quality repair and maintenance services for computers of all types and brands.

We understand how important your computer is to you, whether it’s for work, school, or personal use. That’s why we take pride in offering fast, reliable, and affordable services to help keep your device running smoothly.

Our team has a combined total of over 45 years of experience in the field, and we have the knowledge and expertise to tackle any issue that may arise. From hardware repair and software troubleshooting to data recovery and virus removal, we have the tools and skills to get the job done right.

We offer a variety of services, including onsite repairs at your home or office, as well as in-shop repairs at our convenient location. We also offer pick-up and delivery options for those who cannot bring their computer to us.

At our business, customer satisfaction is our top priority. We strive to provide the best service possible and go above and beyond to ensure that our clients are completely satisfied with their repair experience.

Thank you for choosing us for all of your computer repair needs. We look forward to serving you!

Frequently Asked Questions

FAQ's

  1. Some problems may require specialized tools or equipment that are not readily available at your home or office. Taking the computer to a repair shop allows the technician to access the necessary tools and resources to properly diagnose and repair the issue.

  2. Some problems may be more complex and time-consuming to fix, and it may be more efficient for the technician to work on the computer at a repair shop rather than onsite.

  3. If your computer is experiencing hardware issues, the technician may need to disassemble the device in order to diagnose and repair the problem. This may be easier to do in a controlled environment, such as a repair shop, rather than onsite.

  4. If you are unable to bring your computer to a repair shop, some technicians may offer pickup and delivery services to bring the computer to their shop for repairs.

Overall, taking your computer to a repair shop can often be the most effective and efficient way to diagnose and fix problems with the device. However, some issues may be able to be resolved remotely or onsite, depending on the specific problem and the technician’s capabilities.

The amount of time it will take to repair your computer will depend on a variety of factors, including the specific problem with the device, the availability of parts and tools, and the technician’s schedule.

In general, simple problems that can be quickly diagnosed and repaired may take only a few hours to fix. More complex problems that require extensive troubleshooting and repair may take longer, potentially several days or even longer.

If the technician needs to order parts, it may also take longer to complete the repair.

It’s important to discuss the estimated repair time with the technician before the repair process begins. They should be able to provide you with a rough estimate of how long the repair is expected to take, and keep you updated on the progress of the repair as it is being completed.

The cost to repair your computer will depend on a variety of factors, including the specific problem with the device, the age and model of the computer, and the availability of parts and tools.

In general, simple problems that can be quickly diagnosed and repaired may be relatively inexpensive to fix. More complex problems that require extensive troubleshooting and repair may be more expensive.

If the technician needs to order parts or specialized tools, this may also increase the cost of the repair.

It’s important to discuss the estimated cost of the repair with the technician before the repair process begins. They should be able to provide you with a rough estimate of the cost, and let you know if there are any additional charges that may arise during the repair process.

It’s also a good idea to shop around and get quotes from multiple technicians to compare prices and ensure that you are getting the best value for your money.

After a free initial consultation with you, we will take the time to ask you about the problems you are currently experiencing with your computer and what you expect to happen, then make an initial assessment of what needs to be done to make sure your computer performs as you expect it to and present you with an estimate of what the repair cost will be.

  1. Cost: Depending on the age and condition of your current computer, it may be more cost-effective to repair it rather than buying a new one. New computers can be expensive, and you may be able to fix your current computer for a fraction of the cost.

  2. Customization: If you have customized your current computer with specific software or hardware, it may be more difficult to replicate this setup with a new computer. Repairing your current computer allows you to keep your existing customization.

  3. Data: If you have important data saved on your current computer, you may not want to lose it by replacing the device. Repairing the computer allows you to keep your data and avoid the process of transferring it to a new device.

  4. Environmental impact: Buying a new computer generates electronic waste and contributes to environmental degradation. Repairing your current computer can help reduce the environmental impact of your device.

Overall, whether to repair or replace your current computer will depend on your specific circumstances and needs. It’s a good idea to weigh the cost and benefits of both options before making a decision.

In most cases, repairing a computer should not result in the loss of any data. However, it is always a good idea to make a backup of your data before bringing your computer in for repair, just in case.

Some types of repairs, such as a hard drive replacement or operating system reinstallation, may result in the loss of data if it is not properly backed up. However, a reputable repair technician should inform you of any potential risks to your data and work with you to minimize the chance of data loss.

It’s a good idea to discuss the potential risks to your data with the technician before the repair process begins. They should be able to advise you on the best way to protect your data and ensure that it is not lost during the repair process.

Overall, it is always a good practice to regularly back up your data to ensure that it is protected in case of any unexpected issues with your computer.

There are many ways that a computer can become infected with a virus. Some common methods include:

  1. Downloading malicious software: Downloading and installing software from unreliable sources can expose your computer to viruses and other types of malware.

  2. Visiting infected websites: Visiting websites that have been compromised by hackers or that contain malicious code can infect your computer with a virus.

  3. Email attachments: Opening email attachments from unknown or untrusted sources can expose your computer to a virus.

  4. Physical media: Inserting infected physical media, such as a USB drive or CD, into your computer can also infect it with a virus.

  5. Network vulnerabilities: If your computer is connected to a network that has been compromised, it can also be exposed to viruses and other types of malware.

Overall, it is important to be cautious when using your computer and to take steps to protect it from viruses and other types of malwares. This can include installing and updating antivirus software, avoiding suspicious websites and email attachments, and being careful when inserting physical media into your computer.

There are several steps you can take to help prevent your computer from getting infected in the future:

  1. Install antivirus software: Antivirus software can help protect your computer by detecting and removing viruses and other types of malware. It is important to keep your antivirus software up to date to ensure that it is able to protect against the latest threats.

  2. Avoid suspicious websites and email attachments: Be cautious when visiting websites and opening email attachments from unknown or untrusted sources. These can often contain viruses and other types of malware.

  3. Update your operating system and software: Keeping your operating system and software up to date can help protect against vulnerabilities that may be exploited by viruses and other types of malware.

  4. Use a firewall: A firewall can help protect your computer by blocking incoming traffic from suspicious sources.

  5. Be cautious when inserting physical media: Be careful when inserting physical media, such as USB drives or CDs, into your computer. These can sometimes contain viruses and other types of malware.

Overall, taking these precautions can help reduce the risk of your computer becoming infected with a virus or other types of malware.

There are many antivirus software options available, both free and paid. Some popular free antivirus options include:

  1. Avast Free Antivirus: Avast Free Antivirus offers basic protection against viruses and other types of malware. It includes features such as real-time protection, a password manager, and a network security scanner.

  2. AVG AntiVirus Free: AVG AntiVirus Free offers basic protection against viruses and other types of malware. It includes features such as real-time protection, a password manager, and a network security scanner.

  3. Bitdefender Antivirus Free Edition: Bitdefender Antivirus Free Edition offers basic protection against viruses and other types of malware. It includes features such as real-time protection, a password manager, and a network security scanner.

  4. Microsoft Defender: Microsoft Defender is a free antivirus software that is included with Windows 10. It offers basic protection against viruses and other types of malware.

Overall, it is important to choose an antivirus software that is regularly updated and provides comprehensive protection against viruses and other types of malware. It is also a good idea to read reviews and do some research to determine which antivirus software is the best fit for your specific needs.

When shopping for a new computer, there are several factors to consider:

  1. Operating system: The operating system is the software that manages the computer’s hardware and controls the way you interact with the device. The most popular operating systems are Windows and macOS. Choose an operating system that is familiar and easy for you to use.

  2. Processor: The processor is the central component of the computer that executes instructions. Faster processors can handle more complex tasks and offer better performance. Look for a processor with a high clock speed and multiple cores.

  3. Memory (RAM): Memory, or RAM, is used by the computer to store data temporarily while it is being processed. More memory can help improve the performance of the computer, especially when running multiple programs at the same time.

  4. Storage: Storage is used to store your data, including documents, photos, music, and other files. Choose a computer with enough storage to meet your needs. Solid-state drives (SSDs) are generally faster and more reliable than hard disk drives (HDDs), but tend to be more expensive.

  5. Graphics: If you plan on using your computer for tasks such as gaming or video editing, you may want to look for a computer with a dedicated graphics card. This will provide better performance for graphics-intensive tasks.

  6. Portability: If you need a computer that is portable, consider a laptop or a tablet. These devices are smaller and more portable than desktop computers, but may have less powerful hardware.

Overall, it is important to consider your specific needs and budget when shopping for a new computer. Do some research and compare different models to find the best fit for you.

It is possible that a computer repair business may offer repair services for cell phones and other portable devices. However, the specific services offered may vary from business to business.

If you are in need of repair services for a cell phone or other portable device, it is a good idea to check with local repair businesses to see if they offer these services. You may also be able to find specialized repair shops that focus specifically on repairing cell phones and other portable devices.

Keep in mind that repairing a cell phone or other portable device may be more complex than repairing a computer and may require specialized tools and expertise. It is important to choose a reputable repair business that has the knowledge and experience to accurately diagnose and fix any issues with your device.

IT Artisan specializes in the repair of Microsoft Windows based computers only. There are no plans to include Apple services anytime soon.

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